First Bank loaned $400,000 to Thomas, taking a security interest in his yacht. Thomas defaulted on the loan and First Bank repossessed the boat. First Bank sold the yacht at a public sale. The sale yielded $50,000 more than the debt. First Bank:

a. must pay Thomas the $50,000.
b. is entitled keep the $50,000.
c. must share the $50,000 equally with Thomas.
d. must pay the surplus to the Secretary of State.

a

Business

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The following are steps in the Quality Function Deployment process except

a. collect the voice of the customer. b. collect customer perceptions of competitive products. c. transform customer insights into specific design requirements. d. conduct a conjoint study to determine the importance of different attributes. e. all of the above are steps in the QFD process.

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The country with the highest percentage of nonprofit volunteer workforce is:

a. The United States b. Norway c. France d. Sweeden e. Tanzania

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