________ is defined as the pattern of emotional and physiological reactions occurring in response to demands

from within or outside organizations.

A) Stress B) Burnout C) Strain D) Depression

A

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Which of the following personal characteristics appears to reflect a salesperson's emotional maturity and motivation and is, therefore, a relatively good indicator of sales performance?

A. The applicant's current marital and family status B. The applicant's educational attainment C. The applicant's scores on intelligence and math ability tests D. The applicant's self-esteem E. None of the above

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Indra K. Nooyi is chief executive of:

A) Nissan Motor (Japan). B) PepsiCo (USA). C) Ford Motor Company (USA). D) Pharmacia Corporation (USA). E) Atlas Copco AB (Sweden).

Business