Which of the following companies/institutions was the first to create an in-house public relations firm to do fundraising?

a. Chicago Edison
b. AT&T
c. University of Pennsylvania
d. The Washington, D.C., YMCA

ANSWER: d

Communication & Mass Media

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Every speech has three main parts: introduction, body, and conclusion

Indicate whether the statement is true or false

Communication & Mass Media

According to your textbook, the ethical obligations of listeners include

A. maintaining the free and open expression of ideas. B. listening to the speaker courteously and attentively. C. judging the speaker on the basis of his or her delivery. D. All of these answers are correct. E. Both listening to the speaker courteously and attentively and maintaining the free and open expression of ideas.

Communication & Mass Media