What the customer expects from a service is called the primary service package

The EVA (economic value added) is a guide to estimating how much a company earns in comparison to

a. competitive firms. b. a stock index such as the Dow Jones industrial average. c. the cost of capital. d. the average return on government bonds.

Determining how to make the research design error-free is a task a researcher must perform in formulating a research design

Indicate whether the statement is true or false