Service employees should have which set of the following?

a. Positive attitude, technical skills, and analytical skills.
b. Positive attitude, leadership skills, and analytical skills.
c. Technical skills, leadership skills, and interpersonal skills.
d. Positive attitude, interpersonal skills, and technical skills.
e. Technical skills, leadership skills, and analytical skills.

d

Business

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Indicate whether the statement is true or false a. True b. False

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In countries with high levels of economic development, low incomes limit the range of

promotional tools available. In such countries, free samples and demonstrations are more likely to be used than coupons or on-pack premiums. Indicate whether the statement is true or false

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