A(n) ________ is the statement of someone who has either worked with the applicant or known the applicant for a period of time.

You notice that your elderly patient seems to be having trouble hearing you. You should:

A. put your hand on his arm so he can find you. B. lift him into the ambulance where there is less noise. C. direct your questions to family or caregivers. D. offer to let the patient listen through the stethoscope.

Successful people most likely have reached which level in Maslow's hierarchy? 

A. love needs B. esteem needs C. self-actualization D. physiological needs