Libel and slander are two types of what misuse of language?

Jessica was homeschooled and is now attending a public university. Suddenly she is meeting people of different faiths, sexual orientations, ethnicities, and nationalities. Jessica is clearly experiencing __________communication

Fill in the blank with correct word

One on one communication is the most effective communication as long as the two parties don't know each other

Indicate whether the statement is true or false