Which one of the following represents the correct order of process steps for the fulfillment process?
a. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing
b. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment
c. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment
d. Sales order processing , pre-sales activity, inventory sourcing, shipping, billing, payment
e. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment
Answer: b. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment
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