Linda's friend Allie comes to her because she is having marital problems. Linda should

a. be an active listener.
b. give her friend advice about what to do.
c. show honest surprise or disgust, when she feels that way.
d. tell Allie to accept things "as is."
e. avoid using empathy - it is embarrassing to both parties.

a. be an active listener.

Psychology

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Erika has lost her car keys

. She remembers having them when she came in the house, so she goes back to the front door, and tries retracing her steps from when she came home. Eventually, she finds them in the refrigerator next to the milk that she just bought. Erika has used a(n) _____ to solve the problem of the lost keys. Fill in the blank with correct word

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