The facsimile (fax) system is based on which of the following communication technologies? [p. 310, II]
a. the telephone
b. the computer
c. the world wide web
d. the gopher
e. all of the above
a
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Harris and Morgan (1987) proposed a five-step method for managing intercultural conflict. Which of the following is NOT one of their proposed steps?
A. Describe the conflict in a way understood by both cultures. B. Resolve the conflict through synergistic methods. C. Listen attentively and respect the opponent’s needs. D. Determine if the solution is working interculturally.
Steve and Bonnie disagree on how to spend the money they received from their tax refund. Steve wants to take the family on a trip to Seattle, but Bonnie wants to save it for a rainy day. What type of goal does this conflict interaction represent?
A. Process B. Identity C. Topic D. Relational E. Facework