When the FTC recovers money against a company for false or misleading advertisements, consumers will sometimes get the money returned to them from the FTC as refunds.

During her speech, Sophie projects a bulleted list of her subpoints as she discusses

them. To use the visual assistance most effectively, Sophie should _____. A) face the screen as she reads the bullets word-for-word to show she is careful B) face her audience and talk to them, not the screen, to remain connected C) darken the room so she can face the screen and use the content as speaking notes D) keep the lights up, as making eye contact is more important than high contrast

Headphones for professional purposes should be:

a. open-air. b. circumaural. c. supra-aural. d. uncomfortable.