Investors use the times-interest-earned ratio to evaluate a company's ability to pay interest expense

A customer-management organization deals with individual customers rather than the mass market or market segments

Indicate whether the statement is true or false

Savvy individuals and institutions must recognize the importance of ________

A) appropriate use of modern technology in communicating with one another B) recognizing the role each plays in modern society C) effectively interpreting the institution's philosophies, policies, practices, and views to the public D) hiring professional communicators to act as mouthpieces