Languages are comprised solely of verbal symbols

Cathy gave herself credit as being highly intelligent when she did well on her first communication test. But when Cathy didn't study much for the second test and failed, she assumed that it was a poorly written exam

Cathy is engaging in __________ bias. a. external b. self-serving c. internal d. fundamental

In public speaking settings, much information is lost. What should be the main reason for this problem?

A. Distracting noises B. Loud noise C. Variation in the pitch D. None of the above