"I got angry when I heard you tell your sister that I had lost my job." Which type of statement is missing from this assertive message?
a. A description of the facts
b. A description of your feelings
c. A description of the other person's behavior
d. A description of the consequences the other's behavior has for you
Ans: d. A description of the consequences the other's behavior has for you
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During a videoconference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in?
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