Discuss the ways information systems can be used to improve quality

What will be an ideal response?

Information systems can help improve quality by reducing the number of steps and time taken to manufacture the product. The fewer and simpler the steps, the fewer occasions for human error to be introduced. Reducing the length of time taken in producing a product will also help limit mistakes, because shorter cycle times mean that problems are caught earlier, and that production tasks are easier to understand and perform.
Information systems can also improve quality by providing analysis tools for measuring the success of procedures, establishing standards, and measuring performance against those standards (benchmarking). Information systems can play a key role in improving and automating design and production, as in the use of CAD. The ability of information systems to easily record and analyze customer data, as well as automate, customize, and improve customer service, also contributes to the overall quality of the product or service.