Importance-performance analysis rates the various elements of the service bundle and identifies required actions

Which of the following is accurate regarding the rise of antagonistic groups?

A. New groups that focused on consumer, environmental, taxpayer, civil rights, and other issues were on the rise. B. Corporations continued dominating Washington politics with quiet, behind-the-scenes influence over key leaders. C. The public interest movement's focus is now on legislation, not on forms of civil regulation. D. The power in Washington, D.C. started becoming more centralized.

In contrast to quantitative research, the findings of qualitative research can be treated as conclusive and used to recommend a final course of action

Indicate whether the statement is true or false