“You didn’t like that restaurant, did you?” is an example of a question that

a. traps the speaker.
b. makes a statement.
c. carries a hidden agenda.
d. seeks a ‘correct’ answer.
e. is based on an unchecked assumption.

Answer: a

Communication & Mass Media

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Due to time constraints, every team member hurriedly agreed with Anand's suggestion without giving it much thought. However, it turned out to be the wrong decision

What technique should the team members have used to avoid the failure? How would it have helped? a) Groupthink; by encouraging creative conflict in their discussions to maximize group effectivenes b) Consensus; by maximizing cohesiveness in order to minimize conflict c) Avoidance; by attempting to ignore disagreements to maximize group harmony d) Competition; by trying to win a conflict over one or more other people to maximize group effectiveness.

Communication & Mass Media

Whether or not a message is truthful has little impact on the consequences of that message

a. true b. false

Communication & Mass Media