Who spent millions on public opinion and market surveys?

This publisher was involved in the first labor walkout in America when his journeyman printers walked out:

a) Huge Gaine; b) James Rivington; c) Isaiah Thomas; d) Samuel Adams; e) Thomas Paine

Which of the following is the best example of impersonal communication?

A. asking the teller at the bank to cash a check B. discussing skydiving with your English professor after class C. reviewing your notes for your history exam D. talking to your best friend about your job interview