Which of the following is true of supply chain agility?
a. It helps companies limit the resources they spend on activities that create direct customer benefits.
b. It seeks to reduce the interactions between a company and its suppliers and service providers.
c. It enables a company to offer better customer service but at an increased supply chain cost.
d. It allows companies to adapt quickly and easily to customer needs.
ANSWER: d
In a supply chain, agility, which involves having a nimble quality recognized in many athletes, allows companies to adapt quickly and easily to customer needs while reducing costs and increasing satisfaction.
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