Ethical listening means that you will listen at every opportunity, even if you disagree

Angela is reflecting over the perception that she holds of herself. When she asks the question "Who am I?", the answer relates to

A. her self-concept B. the mind C. the "Me" D. her looking-glass

Because communication is viewed as transactional,

A. it is influenced by the sender's and receiver's field of experience B. senders and receivers are mutually responsible for the effectiveness of communication C. it is an ongoing process D. All of the answers are correct.