Customer __________ programs such as Zappos Rewards and VIP help attract and retain customers.

The ________ ________ feature in Word combines a data source and a main document into a set of customized letters or labels

Fill in the blank(s) with correct word

Match the following terms with the corresponding description:

I. Source file II. Syntax error III. Hyperlink IV. Destination file V. Logic error A. An electronic marker that, when clicked, connects to another location in the same or a different worksheet, another file, a Web page, or an e-mail B. A file that contains original data C. A file containing a pointer to receive data from the source files D. An error that occurs because a formula or function violates correct construction E. The result of a syntactically correct formula but logically incorrect construction, which produces inaccurate results