E-mail marketing campaigns can be directed to consumers who abandon shopping carts without making a purchase to offer additional incentives to complete the purchase

Which of the following is a process that describes the homework that must be done by a salesperson before he or she contacts a prospect?

a. pre-sales dialogue b. prospect customerization c. sale profiling procedure d. preapproach

Category killers carry a deep assortment of a particular product line and have a knowledgeable staff

Indicate whether the statement is true or false