The Holiday Resort's manager feels that some salespeople don't handle convention servicing adequately, but that it is important for them to be visible to the meeting planners with whom they negotiated. This manager is likely to accept which of the following options for the salesperson's role in servicing convention groups?
What will be an ideal response?
Answer: Having the salesperson greet each group that he or she has booked as they arrive, having the convention service manager service the group, and having the salesperson contact the meeting planner near the end of the meeting to try to sell another meeting.
Business