_____ states that we choose to know more about others with whom we have interactions in order to reduce or resolve the anxiety associated with the unknown.
a. Theory X and theory Y
b. Social penetration theory
c. Uncertainty theory
d. Maslow's hierarchy
e. Tuckman's linear model of group development
Ans: c. Uncertainty theory
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Bloomington, Inc is a merchandiser of stone ornaments
The company sold 7,000 units during the year. The company has provided the following information: Sales Revenue $550,000 Purchases (excluding freight in) 304,000 Selling and Administrative Expenses 69,000 Freight In 15,000 Beginning Merchandise Inventory 43,000 Ending Merchandise Inventory 42,000 What is the cost of goods sold for the year? A) $362,000 B) $320,000 C) $318,000 D) $305,000
Based on what John learns during the discussion, John realizes that the director has some unique equipment needs that may involve developing a custom machine. John will most likely need to:
A) ask more closed questions B) recommend a competing product C) develop a complex sales package D) use persuasive communication skills E) engage in product configuration