_____ is NOT a diagnostic component of Porter's framework for competitor analysis
a. Market sensing
b. Future goals
c. Current strategy
d. Capabilities
a
Business
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Service quality affects customer retention and profit in the numerator and ________ in the denominator of the return on assets equation
A) total income generated B) return on sales C) customer satisfaction D) accounts receivable E) accounts payable
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The ________ chart is used in monitoring process dispersion
A) chart B) c chart C) p chart D) R chart E) X chart
Business