If an employee does not exhibit a desired behavior, a manager might use ________
A) negative reinforcement to increase the recurrence of the behavior
B) shaping to guide the employee to learn the desired behavior
C) positive reinforcement by reducing the threat of a punishment
D) reflexive behavior to encourage positive results
Answer: B
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As an element of a high-performance work system, _____ determine(s) how the details of the organization's necessary activities will be grouped, whether into jobs or team responsibilities.
A. information systems B. reward systems C. performance D. organizational structure E. task design
If an employee does not return from medical leave, he or she may be charged by the employer for the health care premiums paid while on leave even if the failure to return is due to a continuation of a serious health condition.
a. true b. false