What is most important for a company to do when it addresses a customer complaint? Why?
What will be an ideal response?
Speed is the key. Research shows that customers whose complaints are resolved quickly are far more likely to buy from the same company again than when complaints take longer to be resolved.
Business
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The control information provided by an information system is
a. usually outdated when it arrives. b. based on activities that take place outside the company. c. virtually unlimited. d. quite restricted in scope.
Business
Focusing on the content of your longer business documents helps ensure complete, correct information
Indicate whether the statement is true or false.
Business