When you're writing a message of appreciation,

A) keep it detailed and heartfelt.
B) avoid drawing attention to specific circumstances.
C) mention the names of those whom you want to acknowledge.
D) send it electronically whenever possible.
E) identify any negative results and suggestions for correcting them.

Answer: C
Explanation: C) Because a message of appreciation may become an important part of someone's personnel file, try to specify the person or people you want to praise.