Which is NOT an element of Ketchum's Strategic Planning Model?

If your choice of evidence creates in your listeners a desire to become involved, we could say your evidence was__________ relevant

a. rationally b. motivationally c. ethically d. argumentatively

An organization that forbids employees from having or obtaining tattoos is using _____ to regulate the nonverbal communication of its employees

a. power b. law c. stereotypes d. culture