You need to compare the results of a customer satisfaction survey at two different time periods. What kind of chart or graph should you use to present this information?

a) a bar graph
b) a text visual
c) a line graph
d) a pie chart

ANS: a

Communication & Mass Media

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Identify the basic elements that make up an introduction and conclusion in an informative speech

What will be an ideal response?

Communication & Mass Media

When Laura calls the salon to schedule a haircut, she is using communication to fill what type of need?

A. instrumental B. relational C. physical D. spiritual

Communication & Mass Media