Meg, a PR professional at Emerson Global Manufacturing, needs to distribute the company newsletter quickly and efficiently to all employees around the world. Which of the following tools would be best for Meg?

"You are acting so immaturely! What's wrong with you?" These statements could be offered in a tentative manner by saying,

a. "You are throwing your books on the floor. Is anything wrong?" b. "Is there something wrong with you?" c. "I guess you are unable to control yourself." d. "Obviously what I think does not matter to you." e. "You're acting weird. What's your problem?"

“My roommate ought to be more understanding.” This quote is an example of the fallacy of

a. shoulds. b. causation. c. approval. d. perfection. e. helplessness.