The ___________ series extends the concept of ISO certification by identifying standards for environmental performance

a. benchmarking
b. strategy map
c. ISO 14000
d. Six Sigma

c. ISO 14000

Business

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The following information is from the 2017 records of Albert Book Shop

Accounts receivable, December 31, 2017 $47,000 (debit) Allowance for Bad Debts, December 31, 2017 prior to adjustment 1,900 (debit) Net credit sales for 2017 180,000 Accounts written off as uncollectible during 2017 17,000 Cash sales during 2017 28,000 Bad debts expense is estimated by the aging-of-receivables method. Management estimates that $5,500 of accounts receivable will be uncollectible. Calculate the amount of bad debts expense for 2017. A) $5,500 B) $7,400 C) $3,600 D) $5,750

Business

Haley often purchases clothes from the VF Corporation online. On her birthday, the VF Corporation sends her an e-mail birthday card with a free voucher for $20 for her next online purchase. This is an example of:

A) data mining B) customer cluster analysis C) data coding D) trawling

Business