When Devin blames his tardiness for work on the external force of traffic and not on waking up late, he is employing the __________ of attributions

When a workteam is subject to organizational and leadership changes, all of the following will help to ease the transition EXCEPT:

A. Try to keep rumors in perspective and reinforce the team as a unit B. Expect the entire image of the team to change and wait to see what the new situation will do to it C. Accept the fact that heads will roll and nobody's life will be the same from here on in D. Try to put yourself on a political inside-track even if it means going against the team's interests

Research has shown that babies in dysfunctional families are touched less often and less affectionately than babies in healthy families. This type of nonverbal behavior is referred to as __________

a. kinesics b. haptics c. olfactics d. proxemics e. artifacts