Using concrete words and phrases in the workplace helps avoid miscommunication

Individuals tend to

a. ignore the listening style of their audience when speaking. b. request that others adapt to their listening style. c. actively work on developing multiple listening styles. d. adapt their preferred listening style to particular situations

Besides Pandora, which of the following can be identified as an online streaming service?

A. Spotify B. Tune-In Radio C. iTunes D. both A & B E. all of these F. none of these