During the second meeting, group leader Kathy might deal with the situation by

A) insisting that no further discussion is warranted on how the office space will be perceived, because the discussion has turned ugly.
B) encouraging the group to take a vote now by secret ballot, because emotions have peaked.
C) encouraging the group to explore further the possible client perceptions associated with space in a modern office building versus a loft-type structure.
D) focusing on the economic model of decision making, and encouraging the group to analyze the costs associated with the two types of office space.

Answer: C

Business

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ThinkBig Inc. has been known for its excellent customer service since its start more than 40 years ago. The company carefully selects employees based on their combination of skills and commitment to the company's values of service and quality. How does ThinkBig's selection process contribute to the company's high performance?

A. ThinkBig focuses on outcomes that can be defined in specific terms. B. ThinkBig can benefit from the use of teamwork and employee empowerment. C. ThinkBig's selection process avoids the use of psychological testing. D. ThinkBig's employees have more technical skills than competitors' employees have. E. ThinkBig's employees not only know how to do their work, but also are enthusiastic and committed.

Business

A watch manufacturer added a watch to its product line that was higher priced than the models it already carried. The company used a two-way stretch strategy

Indicate whether the statement is true or false

Business