A fundamental principle of responsibility accounting is that
a. managers are accountable only for items they control
b. a manager's span of control should not exceed eight people
c. structured reports should be prepared weekly
d. the information flow is in one direction, top-down
A
Business
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CRM tools allow companies such as Credit Suisse, AT&T, Hewlett-Packard and others to determine:
A) warranty of products sold to consumers. B) amount paid by consumers in different countries. C) which customers are most valuable. D) the use of credit cards for payment. E) the use of laptop computers by customers.
Business
All the following are negative aspects of working in groups EXCEPT
A) there can be a lack of coordination. B) it is time-consuming. C) participants may be afraid to contribute. D) it is more difficult to catch errors.
Business