Which of the following is likely to lead to an increase in a firm's cost of debt financing?

______ is the way that we identify, understand, and use our own emotions as well as the emotions of others to promote our working relationships.

Fill in the blank(s) with the appropriate word(s).

Prospect says "Your price is too high!." Get the client to justify that statement. You answer, "Compared to what?"

Indicate whether the statement is true or false.