John made a presentation at work in which he explained how to handle customer complaints. This would be an example of an informative speech

_____ is a method of winning an argument by inflicting psychological pain and attacking the other's self-concept

A) Argumentativeness B) Debate orientation C) Dialectics D) Verbal aggressiveness

You can assume you are speaking loudly enough if you ________

A) address your remarks to the people in the back of the room B) notice audience members leaning forward C) do not get smiles or chuckles at the humorous portions of your speech D) have good presentation aids