Which of the following is not a consequence suffered by an employer when employees experience high levels of job stress?

A) increased occurrence of headaches and other physical symptoms
B) increased absenteeism
C) increased grievances
D) increased health care costs

Answer: A

Business

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Which of the following will help ensure a communication that is more concise?

A) Active voice B) Slang C) Clichés D) Wordy phrases E) Fillers

Business

A retailer with high customer loyalty is able to attract shoppers who come from long distances. This retailer is described as a(n) _____

a. destination retailer b. parasite retailer c. scrambled merchandising retailer d. innovator

Business