According to researcher Stacy Blake-Beard who studies mentoring across identity groups, _____
a. protégés should primarily look for mentors who share their same identity groups (e.g., race, gender, nationality, etc.)
b. mentors and protégés should look below surface differences and identify "deep level" similarities such as values, attitudes, knowledge and skills
c. past studies have found that attitude similarity has not been associated with higher group cohesiveness, satisfaction, performance ratings, and pay ratings.
d. attitude similarity is not a "catalyst for communication."
b
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One of the variables affecting sales performance is "personal characteristics". What can a sales manager do to incorporate aptitude in his/her sales force?
A. Carefully design recruitment and selection policies B. Improve training and supervision C. Reduce supervisory pressure D. Institute competitive rewards systems E. Organize logical and effective territory designs
A problem noted with virtual teams is that off-site workers often become jealous of the fully-equipped work environment of the traditional workers
Indicate whether the statement is true or false.