Measures of dispersion enable the reader to have a better understanding of the data set as a whole

What are the two ways mindfulness can enhance communication?

a. Sharpening our literal listening skills and increasing comprehension. b. Increasing our understanding and gaining a greater depth of information. c. Increasing our selective listening and gaining a greater depth of information. d. Increasing our understanding and sharpening our literal listening skills.

The action that does NOT help a speaker develop confidence in speaking is

a. arriving early. b. reviewing speaking notes. c. looking at the audience and stating the first line of the speech. d. memorizing the speech.