Which field is LEAST likely to need to reduce anxiety through collaborative communication?

Before planning his class speech on gun control legislation, Brad passed around a brief questionnaire asking whether his classmates were for or against gun control, did they agree with the current laws, etc. Was this a good idea, according to your text?

A) Yes; performing this form of audience analysis is a good idea when it is possible. B) Yes; this is a useful technique for analyzing the audience, since it will interest them in hearing what Brad has to say. C) No; by using the questionnaire, he is revealing his speech topic to the class. D) No; the class is a captive audience, so finding out their views ahead of time isn't necessary.

When you ethically use the information you gathered to customize your speech to your audience, you are performing

A) demographic analysis. B) ethnocentrism. C) audience adaptation. D) psychological analysis.