________ is an uncritical, non-evaluative process of generating possible solutions by being creative, suspending judgement, and combining or adapting ideas.
a. Transforming
b. Evaluating
c. Norming
d. Brainstorming
d. Brainstorming
Brainstorming is an uncritical, non-evaluative process of generating possible solutions by being creative, suspending judgement, and combining or adapting ideas. During a brainstorming session, members offer ideas without censoring themselves.
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When adjusting your speech to address the continuum of audience attitudes, focus on those
who(se) A. will be least interested in your topic. B. will be most interested in your topic. C. interest level is typical for most people in the audience. D. are neutral toward your topic.
__________ must feel that the people to whom they give their business can listen carefully to and understand their needs
a. Coworkers b. Managers c. Customers d. Mentors