When each main point in an outline addresses a separate idea without any overlap, the main points have the characteristic of __________.

Intrapersonal communication is communication between two people

Indicate whether the statement is true or false.

All of the following are components of an effective greeting in a business conversation EXCEPT

A) establish rapport. B) build credibility. C) use a positive tone. D) provide feedforward on upcoming business. E) avoid giving compliments.