Business processes involve resources, such as people, computers, and data and document collections

The Bahouth Bike Company has completed an exhaustive analysis for four suppliers of bicycle frames to support their business. They considered on-time speed, top quality and customization in their selection process

Each criterion is given a weight (total = 100 points), and each supplier is scored on each criterion (1 = poor, 10 = excellent). The data are shown in the following table. CRITERION WEIGHT A B C D Sustainability 3 9 2 0 1 Cost 6 3 0 3 10 Quality 8 4 0 9 4 On-time Delivery 4 0 6 1 0 Using the preference matrix (total weighted score) approach for selecting suppliers, which supplier should Bahouth select? What is its total weighted score?

Charismatic, transformational, authentic, and visionary leadership can all be used to create a shared vision within a learning organization

a. true b. false