Which of the following strategies is the least helpful means of restoring a company’s image when dealing with an antagonistic audience?
a) mortification
b) simple denial
c) compensation
d) corrective action
ANS: b
Communication & Mass Media
You might also like to view...
When Samantha is communicating, which of the following is one of the four maxims/principles she needs to follow in communication?
A) low-context B) cultural norms C) quantity principle D) enculturation
Communication & Mass Media
Women often say __________ as a ritual way to smooth a conversation or to express concern
Fill in the blank with correct word
Communication & Mass Media