If you know your dialect will be unfamiliar to your audience all of the following strategies are suggested in chapter 18 except:

a. do nothing because your audience will adapt as you continue to speak

b. talk about how your region of birth or your ethnic heritage shapes your use of language.
c. soften the accent associated with your dialect if that accent hinders understanding.
d. define terms that are unfamiliar to your audience.

a

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Management arranged a face-to-face meeting with its employees to get a better understanding of how they felt about recent events at the firm

Some of the employees said that they had a cordial relationship with their respective team managers, while others emphasized that the salary hikes and incentives offered to them were satisfactory. The rest of the employees said they were thrilled to be promoted in the next quarter. The employees' views are an example of a) hygiene factors suggested by motivation-hygiene theory b) rewards as proposed by positive-reinforcement theory. c) safety and security needs suggested by hierarchy of needs theory. d) social information proposed by social information processing theory.

Communication & Mass Media

A key feature of a group is an interdependent goal, which means

A. an individual group member succeeds or fails in terms of his or her contributions to the group. B. group members are responsible to themselves. C. group members succeed or fail individually. D. members of a group cannot achieve the goal without the other members also achieving it. E. group members do not succeed together.

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