The strategy for change characterized by minor adjustments over a longer time frame, but without the support of the organization culture, is known as _____

The cost of purchased patents should be amortized over the remaining legal life of the patent.

a. true b. false

Now that you know why it is important to improve your listening skills, which of the following steps will help you improve those skills?

a. Make a list of all the bad listening habits you use most often b. Identify positive habits to replace your bad listening habits c. Make a note if you display bad listening habits d. Refuse to tolerate your bad listening habits e. All of the above.