Happy customers are more likely to tell their friends about their pleasant customer experiences than unhappy customers are to tell their friends about their unpleasant customer experiences

Extended-coverage policies of title insurance do NOT generally cover

A. claims of a party in possession. B. building and zoning regulations. C. prescriptive easements. D. water rights.

Mission statements should be ________

A) meaningful and specific yet motivating B) technology oriented C) written solely for public relations purposes D) focused on increasing sales or profits E) strictly product oriented