Describe a business situation in which passive listening could lead to a costly mistake
What will be an ideal response?
Answer: Students' answers will vary. Failing to listen actively can result in mishearing, misinterpreting, misunderstanding, and misremembering. For example, while discussing some products that your boss wants you to order, he can say that he would like to have the items the next day, but the expedited shipping is just too costly. If you're not paying close attention, you might just focus in on your boss saying he would like to have them the next day and accrue expensive shipping charges he specifically didn't want. Another situation can be a meeting of three people in which various project tasks are discussed. If you're not listening closely, or bothering to verify who is supposed to do what, multiple people might do the same tasks leading to wasted effort and possibly expense, and other tasks might get left undone.
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A key part of empathy is to imagine yourself placed in another person's role, and then
A) quickly shift to your own role. B) ask the person something to the effect, "So what's your problem?" C) pay the person a big compliment, such as, "You are great in your role." D) assume the viewpoints and emotions of that individual.
Which of the following is NOT considered to be a disadvantage of the sole proprietorship form of
business organization? A) life is limited to that of the owner B) unlimited liability of business owners C) limited ability to raise capital D) fewer regulations and reporting requirements